ORDER
Can I Change Or Cancel My Order?
We strive to ship your order as quickly as possible, so once it has been shipped, we are unable to make any changes or cancellations. we are unable to make any changes or cancellation during shipping, but you can return (at your cost) when you received within 30 days
How Do I Track My Order?
We will email your tracking information as soon as your order has shipped. You will typically receive the tracking number the day after your order has been shipped. You can also track your order on our tracking page.
How Do I Return An Item?
If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. please provide your order number and pictures of the waders and the original packaging. Item must be in original sellable condition to be eligible for return. Our customer service team will review the return request and, if approved, will provide instructions on shipping the item back, including the return address, any required return label or documentation, and an estimated timeline for refund or exchange processing.
Will Shipping Be Covered for My Returns?
If the returned item has no quality issues, the return shipping fees will be the responsibility of the customer.
More Services
Let us know the product you're looking for, and our professional team will assist you with personalized procurement services. Feel free to contact us anytime. Best wishes!
More Questions
For more questions, please contact us(support@symino.com), we will give you a satisfactory answer.