I love this chair, without a doute the best chair I've ever had. Extremely comfortable, I've sat in it for hours and I think I could quite easily sleep in it it's that good. Reclines back farther than I thought but still stable, the arms might look like hard plastic but the tops are actually padded. I can whole heartedly recommend this chair. Also very quick delivery too, I ordered it on Sunday evening and it arrived 2 days later on Tuesday. Everyone who's seen it loves it.